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5 most common problems in teams'​ workflows

There are two kinds of teams: the first group thinks they’ve already optimized and automated their work as much as possible, and the second group knows that things could be done better, but they don’t know how to do it.

Still, everyone is surprised about the reality.

Typically there is always at least one core problem that, when being solved, would lead to multiplied productivity. Many times it is about digitizing work that seems to be digital but is not in reality. For example, email is not the best-case management system for automated activities, although it is "automated" in a sense.


What are the shared pains, then? 

  1. Manual text entries
  2. Data copy operations
  3. Information is not available when needed
  4. Repetitive reporting
  5. Using spreadsheets as a process or reporting tool.

In highly automated teams with modern tools, these activities can take over 30% of working time. Luckily, there is a way out, and typically you have all the solutions at your fingertips.


From paperless to Excel-free offices

My favorite problem is using Excel as a process tool. It is a powerful tool for analysis and custom stuff. For processes and reporting, it is a nightmare: it is manual, error-prone, everybody uses it differently, versions are out of control, it is hard to share and keep up-to-date. The list is endless. Automating Excel does not make sense because it would result in multiplying the bad habits. What to do then? For instance, case-management solutions, low-code apps, and centralizing work into preferred business applications are good ways to start with.

Modern teams are aiming for Excel-free offices now - just like they went to paperless times ago.

The steps to cure

Getting started feels hard, but with quantitative data, it is easy. Just follow these steps:

  1. Eliminate unnecessary steps in team’s workflows.
  2. Standardize work and consolidate documents.
  3. Optimize and integrate business apps.
  4. Automate workflows and replace spreadsheets.
  5. Continuously evaluate and streamline towards preferred business applications and automated workflows.

Does it make a difference? Yes, it does. The teams we’re working with are building roadmaps towards multiplied productivity that significantly improves the employee experience.

If you would like to get quantitative data of the pains your teams are facing, book a demo with us and try Workfellow for free at https://www.workfellow.ai/get-started.

Written by

Henri Wiik

CPO & Co-founder at Workfellow. 10 years of experience in Automation & Digital Transformation.