It is not about individuals when it comes to analysis, but is individual when it comes to solutions
We acknowledge that any solution where software is installed on an employee computer, raises questions about organizational culture, privacy and how to lead this kind of digital transformation initiatives. Read below why employees love Workfellow's privacy driven approach and why it is good for the organizational culture.
WORKFELLOW FOCUSES ON BOTTLENECKS AND FRICTION IN WORK ON A COMPANY LEVEL
Europeans are well known for valuing freedom, equality and privacy. These have also been guiding the development of Workfellow. The easy solution would have been to record everything that happens on a computer desktop for an analyst for them to figure out what is happening. The problem with that kind of approach is that the focus is on what a single person is doing on a computer in a specific process, not to forget the privacy question. The other problem is that if the analytics is based on watching videos, it does not scale.
Workfellow is different. It automatically addresses the friction in knowledge work to be solved. When this friction is identified, it can be solved. The solutions can be then implemented to the people in need. This is why employees love Workfellow:
FOCUS ON A COMPANY,
Focus on bottlenecks and friction in work on a company level.
No work time recording or desktop monitoring / recording / spying possible
No tracking of individual employees.
PRIVACY IS NOT NEGOTIABLE
All content is anonymized and masked automatically.
Focus is purely on friction around business-related knowledge work.
An anonymized communication channel between employees and employer.
AUGMENTING EMPLOYEES WITH SPOT-ON TOOLS
Find the best fitting solutions from the existing technologies and tools in use.
Micro-apps for small problems touching many.
Workfellow insights augment employees and automate procesess.