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Top Process Mining Software 2024 - Examples, Features, Comparisons

Lari Numminen

August 29, 2023

Process mining is a hot sector right now. According to recent research by Deloitte 63%1 of global companies have started using process mining tools and most global business plans to at least pilot process mining software in the near future.

If you’re looking to explore different kinds of process mining software you’ve come to the right place. In this guide, we’ll share our ultimate list of top process mining tools, answer some key questions and give tips on how to get started.

What makes good process mining software?

There are over 35 different process mining solutions available in the market catering to different types of organizations and clients. No matter what your specific needs, it’s good to keep in mind some key areas to consider:

  • Ease of use - process mining software doesn’t need to be difficult to use. Seek screenshots or a product demonstration to see if it looks easy to use or navigate.
  • Configurability - some process mining solutions only cater to specific use cases or require significant effort to configure or integrate with different source systems.
  • Analytics and reporting - if you’re looking for enterprise-grade process mining, you’re likely to need advanced and trustworthy analytics and reporting capabilities.
  • End-to-end visibility (E2E) - as more work is digitalized, you need full E2E visibility of the full process journey across different tools and systems.
  • Level of support - whether you are a first-time process analyst or an experienced process architect you’ll likely have different needs for support and onboarding.
  • Total cost of ownership - process mining solutions come in a variety of costs and service levels. It’s smart to consider the total cost of ownership including the implementation cost as well as the cost of running ongoing process analytics.

What to consider when choosing process mining tools

When selecting process mining software, there are several key considerations that should be taken into account.

- Scope of analysis. The software should be able to provide a comprehensive analysis of the process data, making use of both current and historical data.

- Granularity of insights. The process mining tool should also be able to provide accurate insights into inefficiencies and bottlenecks, and provide an easy-to-use interface that makes it simple to identify and assess new and existing processes.

- Integration needs. Many process mining solutions require access to event logs from different source systems. If you have a fragmented enterprise software landscape you'll need to consider how much integration effort will be required to data mine key processes.

- On-premise or cloud. While many process mining software solutions are today offered as software-as-a-service (SaaS) some organizations may require on-premise solutions.

- Total cost of ownership. While every organization will have different resources to implement a process mining tool, you should consider the total cost of implementation including both the price and resources required to achieve results.

Top Process Mining Software in 2023

Both process and task mining are thriving sectors of enterprise software with an increasing number of different vendors offering unique solutions. Let’s go through some of the popular options and top tips.

Top process mining software in 2023

1. Workfellow Process Intelligence

Workfellow is one of the newest process intelligence solutions offering advanced process mining functionality. Unlike traditional process mining software, it does not require access to enterprise system event logs - rather it collects process insights straight from the user interface using generative AI event log technology.

Workfellow specializes in uncovering inefficiencies and automation potential in complex business processes - and provides advanced process intelligence capabilities in tracking workflows across different business processes, systems and web applications. In this sense, Workfellow is both a process and task mining solution, offering complimentary functionality for a cloud-first world through a method called Work API. For more information download Work API whitepaper.

Workfellow works with enterprise companies across different industries but is especially focused on knowledge-intensive digital work, such as financial operations, insurance and banking. For more information, read case-study how one medium-sized business process outsourcing (BPO) firm uncovered over € 2 million ($2.17 million) in process waste.

Top features:

  • Fast and simple implementation
  • Analyze processes, work and systems
  • End-to-end visibility
  • GDPR free
process mining software example - workfellow
Workfellow process mining software example. Source: workfellow.ai

2. Celonis Process Mining

If you’ve heard of process mining you’ve probably heard of Celonis. Founded in 2011, Celonis was one of the first commercially available solutions on the market offering a full range of process discovery, analytics, conformance checking and process improvement solutions. As of today, Celonis has raised over $2,3 Billion in investment funding, most recently in August 2022 from the Qatar Wealth Fund.

The Celonis process mining platform is called the Execution Management System (EMS). In addition to traditional process mining functionality, the EMS offers a cloud-based solution for real-time data extraction and analysis, as well as task mining functionality. Celonis EMS also includes process modeling and process simulation functionality.

Today, Celonis is a global company with over 20 offices around the world. It has clients in most industries, especially within manufacturing or other services that run on SAP ERP infrastructure. Despite a common German heritage and close connections between the two companies, Celonis is not owned by SAP. Instead, SAP acquired an alternative to Celonis called Signavio in 2021. More on Signavio below.

What makes Celonis different? Here are some of the top Celonis features:

  • Wide adoption
  • Integrations
  • Customization
  • Broad user community
Celonis process mining software
Celonis process mining example. Source:celonis.com

According to Gartner, the top 5 alternatives and competitors to Celonis are:

  • SAP Signavio Process Intelligence
  • IBM Process Mining
  • Soroco Scout Platform
  • Software AG ARIS Process Mining 10
  • UiPath Platform

Source: Gartner Peer Insights

3. UIPath Process Mining

UiPath is a global company founded in Bucharest, Romania specializing in robotic process automation (RPA). UIPath acquired ProcessGold Process Mining in 2019 and has a strong background in both task and process mining, especially as an enabler for intelligent automation.

UiPath is known for its task mining tool that uses artificial intelligence to identify and aggregate employee workflows to identify repetitive tasks. Together with UiPath Task Mining, the UiPath Process Mining solution is offered within the UiPath Business Automation Platform. UiPath also offers a free Community Edition license for its software studio allowing for students and developers to try out the platform.

Today, UiPath is a global company with over 40 offices worldwide. UiPath is an extensive platform offering a broad range of features. In process mining some of the advantages include:

  • Automation opportunities
  • Integrations
  • Easy to learn
  • UiPath Academy
UiPath Process mining software
UiPath process mining example. Source:uipath.com

In Gartner’s view the top five alternatives and competitors to UiPath are:

  • Automation 360
  • Blue Prism Intelligent Automation
  • Datamatics TruBot
  • AutomationEdge
  • Appian RPA

Source: Gartner Peer Insights

4. SAP Signavio Process Intelligence

For organizations with an SAP ERP landscape, Signavio is a process mining solution to consider. In the past, you may have been more familiar with SAP’s Intelligent Business Process Management Solution or the integration of Celonis Process Mining within the SAP solution. SAP acquired Signavio in 2021 and has worked on integrating Signavio as a prime process intelligent offering.

Signavio offers a broad range of business process management solutions and a unique Collaboration Hub to drive operational excellence. SAP Signavio’s Process Transformation suite can be used for a variety of purposes, including process insights, process automation, process management and process modeling. Unlike many other solutions, SAP Signavio does not offer task mining capability but does have a partner network to suit this need.

Top features of SAP Signavio Process Intelligence:

  • SAP ecosystem
  • Collaboration
  • Process management
  • Process design
SAP Signavio process mining software
SAP Signavio process mining example. Source: signavio.com

In Gartner’s view the top five competitors and alternatives to Signavio are:

  • Celonis Execution Management System
  • Software AG Aris Process Mining 10
  • UiPath Platform
  • Aris Process Mining 10
  • Soroco Scout Platform

Source: Gartner Peer Insights

5. IBM Process Mining

If you’re a believer in “you won’t get fired for buying IBM,” you’ll be glad to know the Big Blue also offers its own process intelligence solution. Added to IBM’s portfolio in 2021 through an acquisition of MyInvenio, IBM Process Mining discovers, monitors and optimizes business processes by extracting system data from enterprise systems.

In addition to process mining IBM offers an extensive Business Process Management platform and AI-driven robotic process automation solutions. Across different intelligent automation software offerings, IBM provides an AI-powered end-to-end platform for business automation

Top 4 features of IBM Process Mining:

  • Easy to use
  • Visualizations
  • Use of artificial intelligence
  • Identify bottlenecks
IBM process mining software
IBM process mining software example. Source: ibm.com

In Gartner’s view, the top five alternatives and competitors to IBM Process Mining are:

  • Celonis Execution Management System
  • UiPath Platform
  • Soroco Scout Platform
  • Software AG Aris Process Mining 10
  • SAP Signavio Process Intelligence

Source: Gartner Peer Insights

6. ARIS Process Mining / Software AG

Aris Process Mining is a solution developed by Software AG, an enterprise software vendor founded in Darmstadt, Germany in 1969. Software AG has over 10,000 enterprise customers in over 70 countries.

Aris Process Mining was one of the first commercial process mining tools originating in 2000. Its core advantage is deep integration with enterprise architecture design. In addition to process mining functionality the ARIS product suite includes process modeling, customer journey modeling, task discovery and RPA functionality. Outside of the ARIS suite Software AG offers complimentary process simulation.

Key Features of Aris Process Mining:

  • Interactive root-cause analysis: Aris Process Mining includes unique automated root cause mining and insights.
  • Process modeling and analysis: process models can be enhanced by real performance measures.
  • Process Performance Management (PPM): a tool to manage business processes based on process mining and analytics insights.

7. ABBYY Timeline

ABBYY is a market leader in intelligent document processing founded in 1989. In 2019 ABBYY acquired TimelinePI to expand into process mining solutions. Today, ABBYY Timeline is a process intelligence platform including process mining, task mining and process discovery functionality.

Key Features of Aris Process Mining:

  • Process discovery: ABBYY TImeline benefits from ABBYY's advanced IDP functionality to capture task and process information from unstructured or semi-structured data.
  • Task automation: ABBYY has complimentary task automation functionality within its broader platform.
  • Forecasting: ABBYY Timeline has forecasting functionality that can be used in process simulation.

8. Microsoft Minit

Microsoft is an enterprise software provider that needs no introduction. What’s less well known is that Microsoft has an increasing solution offering in enterprise automation through it’s Power Platform.

In 2022 Microsoft acquired Minit, a best-of-breed process mining solution based in Bratislava, Slovakia. As of 2023, Microsoft has signaled plans to integrate Minit into its service offering. Today, Microsoft Minit Process Mining is built upon the Azure platform with increased links to Microsoft's Power platform, including Power BI.

Key Features of Minit:

  • Out-of-the-box templates: Minit has capabilities to offer faster-than-average process mining implementation through ready-made integration and visualization templates.
  • Easy to buy: Minit is offered worldwide through Microsoft's extensive sales network including Microsoft's Power platform partner agencies.
  • Integration to Microsoft ecosystem: the opportunity ahead is for Minit process mining capabilities to be deeply integrated into Microsoft’s other intelligent automation capabilities.

9. Appian

Appian is an established enterprise software vendor founded in 1999. Its business process management suite traces back to 2004. Appian is known for being an end-to-end workflow management solution with service-focused enterprise organizations, including BFSI and government agencies.

Appian’s process mining solution was developed through the acquisition of Berlin-based Lana Labs in 2021. The software utilized Artificial Intelligence (AI) and Machine Learning (ML) technologies to analyze data from various sources such as ERP systems and log files, to provide a visual representation of the process flow.

Key features of Lana Labs / Appian Process Mining:

  • End-to-end BPM: Through the integrated BPM and process mining solution Appian can provide the tools to analyze and manage business process improvement.
  • Focus on services: Appian specializes in service-based enterprises, such as banking, financial services and government institutions.
  • BPMN integration: the ability to align process design with business process modeling standards.

10. StereoLOGIC

StereoLOGIC offers an integrated process mining and task mining platform focused on digital transformation. It is originally based on task capture technology extracting and mapping employee tasks from the employee user interface.

StereoLOGIC is based in Toronto, Canada and was founded by entrepreneurs with an intelligent automation background previously from Blueprint Systems.

Key features of StereoLOGIC:

  • Task mining: the StereoLOGIC platform provides task and process discovery functionality without the need for users to log activities.
  • Focus on banking: 4 out of the 5 large Canadian banks are StereoLOGIC customers.
  • Fast implementation: because StereoLOGIC relies on task mining technology instead of process mining through event log capture, it has a faster implementation time than many alternatives.

11. Fluxicon Disco

Disco is a process mining solution offered by Fluxicon, a company with a background in academic research in process and data mining. Fluxicon first started to explore process mining technology in the late 1990s and are one of the first process mining solutions available on the market.

Key features of Fluxicon Disco

  • Simple licensing: Fluxicon keeps its pricing model simple for Disco, including a basic annual license for unlimited process events.
  • Community connections: through its background in the academia, Fluxicon has an active community of developers.
  • Niche focus: compared to larger process mining vendors Fluxicon’s service offering is relatively narrow.

12. Mehrwerk Process Mining

Mehrwerk is a process mining solution built on the Qlik Sense business intelligence platform. It offers comprehensive pocess mining capabilities combines self-service functionality process visualizations.

Key functionalities of Mehrwerk ProcessMining (MPM):

  • Business intelligence integration: MPM is integrated to Qlik Sense for modern business intelligence visualizations.
  • Self-service analytics: flexibility of dashboards with the ability to create and modify charts.
  • Data extraction: over 100 connectors leveraging the ETL functionality offered by Qlik.

13. QPR Process Mining

QPR Software is one of the first vendors to offer process mining functionality. The QPR ProcessAnalyzer offers broad analytical functionality, customizable dashboards and enhanced BPMN modeling.

Key functionalities of QPR ProcessAnalyzer:

  • Integration to Snowflake: QPR utilizes Snowflake for cloud data storage.
  • Data extraction: QPR has a long history in ETL capabilities for process mining.
  • On-premise solution: QPR can also offer process mining for on-premise installations.

14. BusinessOptix

BusinessOptix is a US-based Process Transformation suite offering end-to-end process transformation tools including process mining functionality. BusinessOptix process mining is offered as part of a cloud-based platform for transforming business processes in areas such as customer experience (CX).

Key functionalities of BusinessOptix:

  • Process discovery: BusinessOptix provides capabilities to discover as-is processes.
  • Process mapping and modeling: BusinessOptix offers solutions aligned with business process modeling (BPMN).
  • Process simulation: BusinessOptix is capable of developing simulations of processes.

15. Apromore

Apromore is a process mining solution with deep links to the academic sector founded by university professors. Apromore offers a free version of it's software for education and research purposes.

  • Free version: Apromore offers access to it's Enterprise Edition SaaS product free of charge for students and researchers.
  • Salesforce integration: Apromore has received funding from Salesforce and is an official partner to Salesforce.
  • Academic connections: Apromore has strong connections to academia, including the University of Melbourne.

16. DCR Process Mining

DCR Solutions is also another emerging process mining vendor with strong links to the academic world. Based out of Denmark, DCR offers a suite of solutions for business process management, including process mining and process discovery modules.

  • AI-driven event log mining: DCR uses artificial intelligence in it's event log mining engine.
  • Focus on digitalization and BPM: DCR includes functionality for managing standard operating procedures and process digitalization.
  • Supports public sector needs: DCR has a number of customers in the Danish municipalities and can support with the requirements of public sector process mining cases.

17. ProM (Process Mining framework)

If you have the resources and skills in your organization to develop your own process mining tool, you may consider ProM, which is short for Process Mining framework.) ProM is an open source framework for process mining algorithms. In other words, it is a free and independent resource for users and developers to leverage when building process mining capabilities.

ProM can be downloaded and used under a GNU Public open source license and has board adoption in academic institutions, free online training courses and an active online community of developers.

18. BusinessOptix

BusinessOptix is a US-based Process Transformation suite offering end-to-end process transformation tools including process mining functionality. BusinessOptix process mining is offered as part of a cloud-based platform for transforming business processes in areas such as customer experience (CX).

Key functionalities of BusinessOptix:

  • Process discovery: BusinessOptix provides capabilities to discover as-is processes.
  • Process mapping and modeling: BusinessOptix offers solutions aligned with business process modeling (BPMN).
  • Process simulation: BusinessOptix is capable of developing simulations of processes.

19. iGrafx

The iGrafx Business Process Optimization platform helps to identify and analyze processes, model processes, and ultimately automate them. iGrafx offers process intelligence solutions through the acquisition of Logpickr - a process mining vendor based in France.

20. Datricks

Datricks is a specialist risk mining solution founded in Israel in 2019 that uses an advanced combination of risk mining and explainable AI technologies to automatically map internal financial processes and identify risks.

The Datricks platform can be used for risk management and process governance, especially in relation to internal audits.

21. Inverbis

Inverbis is a process mining and value stream mining company based in Spain. InVerbis is developed as part of an incubation and technology transfer from CiTIUS, the Research Center on Intelligent Technologies at the University of Santiago.

22. Process.Science

Process.science is a process mining solution focusing on the Qlik and Power BI business intelligence platform based out of Germany. Through an integration with popular BI solutions, Process.Science can offer relatively low cost process mining functionality.

23. Soroco

Soroco is a task mining solution focused on developing a Work Graph solution focused on aiding digital transformation. The platform includes both task discovery and process discovery functionality.

24. QAD / Livejourney

Livejourney was a process mining software company founded in France in 2015. The company was acquired by QAD in 2022 and is currently marketed under the name QAD Process Intelligence.

25. Mindzie

Mindzie is a process mining company founded in 2020 based out of Texas, US focused on mid-size businesses. It offers a low-code process mining solution either on cloud or desktop installations.

26. Skan

Skan is a process intelligence vendor that has branched out from task mining into process mining. It leverages AI-based task capture technology.

27. Puzzle Data

Puzzle Data is a North Korean process mining vendor expanding it's presence in the Asia/Pacific region.

Bottom line

Process mining is a thriving area of enterprise software. Today there are many different vendors to suit your needs as well as open-source libraries to craft your own solution. Once you are ready to explore your options request a demo with different vendors or draft an RFP for process intelligence.

Process Mining Software Q&A

What's the difference between process mining and task mining?

Process mining and task mining both provide insights relevant to business process management, but they work in slightly different ways. Process mining gathers data from event logs in enterprise source systems, while task mining gathers information from the user interface of workstations.

What is the difference between process intelligence and process mining?

Process intelligence is a comprehensive approach to understanding and optimizing business processes by leveraging data and analytics. Process mining is a subset of process intelligence that focuses on analyzing event logs generated by information systems, such as ERP or CRM applications.

How does process mining software involve artificial intelligence (AI)?

Many process mining solutions include machine learning (ML) algorithms used in areas such as in process discovery or automated process mapping. For more information, see process mining algorithms simply explained.

Are there free process mining tools and software?

There are a number of free process mining tools and open source solutions that can be used. In addition, some commercial vendors offer free options eg. for academics and students.

What is process mining?

Process mining is a technique that analyzes event logs to create visual process models, providing valuable insights into the current state of a business process and identifying areas for improvement.

Written by

Lari Numminen

Chief Marketing Fellow